BikeBiz Bicycle and cycling retail news
The BikeBiz jobs board helped fill more than 720 positions in 2023, and listings are still on the rise. Here’s our latest top five…
Inside Sales Representative – Santa Cruz Bicycles & Cervelo Cycles UK
We are seeking a motivated and proactive Inside Sales Representative to join our team. This role focuses on building relationships with dealers, growing sales and promoting our brands. Our ideal candidate is commercially minded with strong communication skills. A passion for cycling is a bonus!
We are Pon Bike Performance UK, home of Santa Cruz, Cervelo, Juliana, and Reserve, four of the most exciting brands in the bicycle industry who tend to do things differently. We have over 25 years of cycling experience and our ultimate goal is to consistently build the best road and mountain bikes in the world.
Covering all brands, you will proactively sell through outbound calls and emails, working closely with the Outside Sales Representatives and contributing with targeted actions. You’ll be decisive and commercially minded – you know how to balance the interests of the customer and the needs of the business. Exclusively manage selected accounts. Keeping your eye on the market – for example, through opening new accounts or exploring new dealer opportunities. Help with Demo days and dealer events (including HQ supported events).
We are recruiting for the Hire Apprentice Mechanic.
These opportunities don’t come along very often, and it’s an amazing chance to get your foot in the door of this lifestyle industry…
You’ll receive your Cytech qualifications as well as on the job training, and all the Pedalabikeaway benefits, including pension scheme, discounts on bikes and kits, cycle to work scheme, uplift days and free lunchtime meals!
The main purpose of this role is to oversee day to day maintenance of the Hire Fleet. Cover the Hire Operation as required by the Hire Manager/Assistant Manager and prepare the sale of all ex hire bikes.
The genral main duties include, overseeing day to day maintenance of hire fleet. Promptly repair the hire bikes, ensuring that no bike is out of action for longer than 7 days. Hire out bikes to customers as required by the rota/BRM. Open and close the hire yard as required by the rota. Ensure maintenance and usage records are kept for hire fleet and bikes are being serviced as per the service schedule. Contribute to the cleaning and maintenance of hire yard and ensure that the workshop is clean and tidy at all times. Work towards completing your Cytech Level 2 and Level 3 mechanics qualifications. Assist mechanic with stocktakes. Responsible for maintaining a clean and presentable hire fleet.
We are looking for enthusiastic, reliable and rider focused people to join our Bristol retail team on a full or part-time basis. The correct candidate will join our experienced and knowledgeable retail team with a proactive and customer focused attitude with a passion for all things bike.
Certini Bicycle Company was established in 2001 from the sheer love and passion for all things cycling. Fast forward 20 years and today Certini is now 3 stores strong. Based in Plymouth, Bristol and now Birmingham. We now have a strong, family-based business which is still offering today that very passion and enthusiasm in working with the best products and brands that the cycle industry has to offer.
Candidates will be required to deliver an enthusiastic and knowledgeable customer experience. Resolve customer enquiries in an effective and responsible manner. Develop strong working relationships with other employees. Strive for constant improvement. Maintain the highest retail standards.
From humble beginnings, we built our first store at Leisure Lakes from the ground-up by hand!! We have regularly expanded and now have 16 locations across the UK and a huge online bike store! But the story doesn’t end there. We have plans to expand to more locations around the UK. If you share our passion for bikes we would be pleased to have you join our team
We would like to hear from riders who are looking to either further their career within the cycle industry or, are you looking to start a new journey?
We have many job opportunities to join our team. We need you to be: Proactive, hard working, computer literate and most importantly have a passion for bikes.?
Candidates will have good technical and mechanical knowledge of bikes and experience of bike maintenance and servicing in a busy environment.
The ideal candidate will be a conscientious and dedicated individual who appreciates quality and attention to detail.
As an experienced mechanic you will have the ability to problem-solve and work with the minimum of oversight.
General IT competency is necessary as you will be required to work as part of a team and share the diary/workload with your colleagues using a computer program and database.
Qualification to Cytech level 2 or 3 is preferred, although specific training in all areas will be provided to the successful candidate.
Technical Customer Service Representative
At Fox Factory, we push the boundaries of innovation in high-performance suspension systems for bicycles, off-road vehicles, trucks, and more. Our mission is to inspire adventure enthusiasts worldwide by delivering exceptional products and customer experiences.
As a Technical Customer Service Representative on our Fox Factory UK Service Team, you will manage daily interactions with Fox Factory customers, providing technical assistance, warranty support, and factory service solutions. Your role will be key to enhancing the efficiency and profitability of the department’s service processes.
Candidates will possess the following attributes. Passionate about mountain biking and outdoor activities. Focused on delivering outstanding customer service. Highly organized, detail-oriented, and adept at time management.
