BikeBiz Bicycle and cycling retail news
Mahle SmartBike Systems has expanded its range of accessories for X20 with the Duo device.
This new remote allows the e-bike rider to have full control on the system without moving their hands from the handlebars.
Duo has two buttons for a simple operation. The upper button raises the assistance level of the system with a short press and, if it has lights, the rider can turn them on and off with a longer press.
The lower button, on the other hand, decreases the assistance level with a short press and activates the Walk Assistance mode with a long press.
This device for flat handlebar is an ideal accessory for both urban commuting and off-road riding.
In addition, the new Mahle SmartBike System remote needs no batteries – its power comes from the e-bike battery.
The new Duo joins the other accessories compatible with the X20 System: eShifters, PulsarONE and Range Extender e185.
Earlier this year, ZyroFisher announced an exclusive partnership with Mahle Smart Bike Systems to offer dedicated UK aftersales support for Mahle’s e-bike technologies.
This sees ZyroFisher become the primary point of contact for UK-based Mahle customers seeking assistance with product enquiries, technical support, and warranty services.
The collaboration with ZyroFisher is part of Mahle’s strategy to improve customer service for its e-bike components, which can already be found in more than 60 leading industry brands.
The service agreement will enable Mahle to expand the reach of their systems, and will improve efficiency, providing aftermarket and warranty service for customers, through ZyroFisher.
Mahle SmartBike Systems portfolio has grown in recent years and, currently, some of the most technologically advanced e-bikes on the market are equipped with one of its systems, be that the 3.2kg total system weight X20 or the X35+.
Guided by continuous dialogue between the brands, dealers and riders, Mahle’s arrival at ZyroFisher marks a pivotal point in its e-bike strategy, with benefits for both dealers and riders
