Ace Bicycles is a destination mountain bike store located close to the Surrey Hills in Guildford, Surrey. Our bike brands include Specialized, Santa Cruz, Whyte, Mondraker, Transition, Forbidden, Pivot & Hope. We’re a bike shop run by riders for riders. We prioritise high levels of product, service and setup which is backed up by the brands we work with, and we work hard to keep our customers on the trails. We are seeking an experienced Bike Mechanic to join our team, working between our Guildford and Gomshall stores. The ideal candidate will have understanding of mountain bike mechanics to a high standard, exceptional problem-solving skills, and a passion for mountain bikes. You will be responsible for ensuring our customers' bikes are maintained to the highest standards, allowing them to enjoy seamless rides on the trails. About the role: Have an understanding of current technologies and trends, and want to learn about the latest and greatest mountain bike kit to help guide our customers to the best possible setup Quote a wide range of bike repair works accurately, discussing recommendations with customers Carry out necessary work methodically, efficiently and accurately. Order and chase parts, and take ownership of jobs assigned to you. Carry out warranty work, chasing suppliers and managing expectations. Confidence to prioritise jobs and work independently to the highest standards. Manage servicing and understanding a large demo fleet. Experience of wrapping (Invisiframe) bikes is advantageous. What we’re looking for: Proven experience as a bike mechanic, preferably with a focus on mountain bikes and e-bike systems (minimum 2 years preferred). Comprehensive knowledge of various bike brands and components. Ability to work independently and collaboratively as part of a team. Excellent attention to detail and problem-solving abilities, and excited to learn. Good communication skills and a customer-centric approach. Relevant certification or training in bicycle mechanics isn’t required but would be advantageous. What We Offer: Competitive salary based on experience. Employee discounts on products and services. A friendly, supportive, and rider-focused work environment. If you’re interested in joining our team, please email office@acebicycles.co.uk. Due to the nature of our business, you must be prepared to work weekends.