Mobile Bike Mechanic at Domex Bikes Due to an overwhelmingly positive launch in April, Domex Bikes is now looking to expand our team of highly trained cycle mechanics and increase our capacity and coverage areas. Our Head Office is in Epsom, but the areas we will are looking to increase our capacity in is South East and East London. So we are looking for applicants based in this area. In this role, you will play a pivotal part in servicing and repairing our customers' bikes. Additionally, you will be responsible for delivering top-notch customer service, all facilitated through our fleet of state of the art mobile workshop vans. What will your responsibilities be in this role? Service and Repair Customer Bikes. Accurately inspect, diagnose and fix issues and faults in a required timeframe. Conduct Services and Repairs to the highest standards and with maximum reliability. Provide consultation on correct maintenance and preventative measures to customers. Stock control on parts and consumables. What skills and experience do you need? Full Manual UK Driver’s Licence Proven experience as a bicycle mechanic (at least 1 year experience). Excellent knowledge of the cycle industry. e-bike experience preferred. Can-do attitude and problem-solving mentality. Ability to follow established procedures and practices. Excellent communication and customer service skills. A strong commitment to Health and Safety guidelines Cytech Qualification preferred. What will we offer you? Annual salary of £28,000 to £30,000 depending on experience. All-Inclusive Resources: Enjoy a company vehicle, a fuel card, tools and equipment, a uniform, and a smartphone. Well-Being Matters: Paid holidays, a pension plan, a range of health and lifestyle benefits, and the potential for overtime. Celebrate Success: Join our annual conference with service awards and top engineer bonuses, recognising your achievements. At Domex Bikes, we take pride in being an equal opportunity employer dedicated to providing fair and equitable treatment to all our applicants and employees, promoting diversity and inclusion.