Sales Lead

Job description

Do you enjoy face-to-face selling?

Do you have an interest in cycling?

Do you want to work in association with the world’s leading premium bicycle brand?

If so, then this job could be for you!

• Competitive salary
• Significant uncapped bonus possibilities
• Trade discounts on both bikes and accessories from most industry brands
• Regular business daytime working hours
• 28 days paid holiday
• Great riding on your doorstep
• Parking + shower facilities
• Friendly and experienced team, working together in a supportive environment
• Training and progression opportunities
• Chance to work with the newest and best bicycle technology

About us

We are a busy, independently owned cycle store in the Cheshire city of Chester. We are looking to recruit a full-time sales lead to complement our existing team. We deal primarily with customers looking for high-end bicycles, who expect the highest levels of service.

We also run an active service centre, offering repair and maintenance options for most brands of bikes.

Is this you?

We are looking for an individual with the following qualities, to complement our existing team and to give our customers the best experience:

• Enjoy face to face selling
• Confident communicator
• Good attention to detail
• Assured multitasker
• Helpful, approachable attitude
• Have experience in delivering excellent customer service
• Work well as part of a team
• Flexible, proactive, and a can-do attitude
• Good cycling product knowledge and an interest in cycling
• Basic computer literacy
• Cycle mechanic skills are welcome but aren’t essential for this role

Duties will include

• Actively pursuing all sales opportunities, providing honest advice, tailored to a customer’s individual needs.
• Maintaining a tidy, smart, safe and well merchandised shop floor.
• Using EPOS systems to process sales from start to completion.
• Providing excellent levels of customer service whilst dealing with customer questions, queries and issues.
• Working as part of a team, to complete daily and weekly tasks.
• Ensuring the safety and security of the retail floor team followed by the retail space and stock.
• Delivering above target KPI performance metrics.
• Supporting the Store Leader with stock and inventory management and reporting.
• HR functionality; work with Store Leader to manage processes for the retail floor e.g. disciplinary, values, ethics.
• Supporting the Store Leader in the development of the retail floor team including appraisals, probationary reviews and target setting.
• Building strong and effective relationships with key stakeholders throughout the broader business.
• Representing the business in an industry-leading way.

If we find the ideal candidate, we will bring forward the closing date for applications.

Salary: DOE

Full-time, 5 days out of 7

Job Types: Full-time, Permanent

Pay: £24,000.00-£28,000.00 per year

Additional pay:

• Bonus scheme
• Performance bonus

Benefits:

• Casual dress
• Company events
• Employee discount
• On-site parking
• Store discount

Schedule:

• Day shift

Ability to commute/relocate:

• Chester, CH3 5BH: reliably commute or plan to relocate before starting work (preferred)

Experience:

• cycle industry: 1 year (preferred)

Send CV and covering letter to crian@specializedharrogate.co.uk