BikeBiz Bicycle and cycling retail news
The Association of Cycle Traders (ACT) has announced a strategic partnership with Bikebook.
This partnership is aimed at driving more business to ACT members, while equipping them with Bikebook’s workshop management platform, Workshop.
Jonathan Harrison, director of The ACT, emphasised the value this partnership brings to ACT members, saying: “The collaboration with Bikebook is a significant step forward in supporting our members.
“The Workshop platform offers advanced tools that not only enhance efficiency but also improve the overall customer experience.
“This partnership aligns perfectly with ACT’s mission to support the UK’s cycle trade by providing our members with access to the best services available.”
Workshop is an all-in-one solution tailored for bike shops and mechanics, streamlining communication, inventory, invoicing and route planning.
According to Bikebook, the system is designed to save “up to 15 minutes on each service” and “boost customer retention by up to 22%”.
Developed in collaboration with Cytech-registered mechanics and trainers, the platform aligns with industry best practices.
Jake Fieldsend, director of Bikebook.co.uk, added: “At Bikebook, we’ve been dedicated to supporting over 1,300 bike shops and mechanics for several years now.
“We share the same goal of improving the industry, enabling shops and mechanics to offer a more professional and efficient service to their customers.
“By working with individuals closely connected to Cytech, we’ve created a system that is familiar, easy to use, and highly adaptable. This partnership with ACT allows us to continue our mutual goal of helping and supporting bike shops across the country more effectively.”
Through this partnership, ACT Gold members will benefit from a 20% discount, while Silver members will receive a 10% discount on the subscription fee for Bikebook’s Workshop platform.
