The BikeBiz jobs board helped fill more than 720 positions in 2023, and listings are still on the rise. Here’s our latest top five…

Inside Sales Representative – Santa Cruz Bicycles & Cervelo Cycles UK 

We are seeking a motivated and proactive Inside Sales Representative to join our team. This role focuses on building relationships with dealers, growing sales and promoting our brands. Our ideal candidate is commercially minded with strong communication skills. A passion for cycling is a bonus!

We are Pon Bike Performance UK, home of Santa Cruz, Cervelo, Juliana, and Reserve, four of the most exciting brands in the bicycle industry who tend to do things differently. We have over 25 years of cycling experience and our ultimate goal is to consistently build the best road and mountain bikes in the world.

Covering all brands, you will proactively sell through outbound calls and emails, working closely with the Outside Sales Representatives and contributing with targeted actions. You’ll be decisive and commercially minded – you know how to balance the interests of the customer and the needs of the business. Exclusively manage selected accounts. Keeping your eye on the market – for example, through opening new accounts or exploring new dealer opportunities. Help with Demo days and dealer events (including HQ supported events).

Hire Mechanic Apprentice

We are recruiting for the Hire Apprentice Mechanic.

These opportunities don’t come along very often, and it’s an amazing chance to get your foot in the door of this lifestyle industry…

You’ll receive your Cytech qualifications as well as on the job training, and all the Pedalabikeaway benefits, including pension scheme, discounts on bikes and kits, cycle to work scheme, uplift days and free lunchtime meals!

The main purpose of this role is to oversee day to day maintenance of the Hire Fleet. Cover the Hire Operation as required by the Hire Manager/Assistant Manager and prepare the sale of all ex hire bikes.

The genral main duties include, overseeing day to day maintenance of hire fleet. Promptly repair the hire bikes, ensuring that no bike is out of action for longer than 7 days. Hire out bikes to customers as required by the rota/BRM. Open and close the hire yard as required by the rota. Ensure maintenance and usage records are kept for hire fleet and bikes are being serviced as per the service schedule. Contribute to the cleaning and maintenance of hire yard and ensure that the workshop is clean and tidy at all times. Work towards completing your Cytech Level 2 and Level 3 mechanics qualifications. Assist mechanic with stocktakes. Responsible for maintaining a clean and presentable hire fleet.

Retail Team Member

We are looking for enthusiastic, reliable and rider focused people to join our Bristol retail team on a full or part-time basis. The correct candidate will join our experienced and knowledgeable retail team with a proactive and customer focused attitude with a passion for all things bike.

Certini Bicycle Company was established in 2001 from the sheer love and passion for all things cycling. Fast forward 20 years and today Certini is now 3 stores strong. Based in Plymouth, Bristol and now Birmingham. We now have a strong, family-based business which is still offering today that very passion and enthusiasm in working with the best products and brands that the cycle industry has to offer.

Candidates will be required to deliver an enthusiastic and knowledgeable customer experience. Resolve customer enquiries in an effective and responsible manner. Develop strong working relationships with other employees. Strive for constant improvement. Maintain the highest retail standards.

Qualified Mechanic

From humble beginnings, we built our first store at Leisure Lakes from the ground-up by hand!!  We have regularly expanded and now have 16 locations across the UK and a huge online bike store! But the story doesn’t end there. We have plans to expand to more locations around the UK. If you share our passion for bikes we would be pleased to have you join our team

We would like to hear from riders who are looking to either further their career within the cycle industry or, are you looking to start a new journey?

We have many job opportunities to join our team. We need you to be: Proactive, hard working, computer literate and most importantly  have a passion for bikes.?

Candidates will have good technical and mechanical knowledge of bikes and experience of bike maintenance and servicing in a busy environment.

The ideal candidate will be a conscientious and dedicated individual who appreciates quality and attention to detail.

As an experienced mechanic you will have the ability to problem-solve and work with the minimum of oversight.

General IT competency is necessary as you will be required to work as part of a team and share the diary/workload with your colleagues using a computer program and database.

Qualification to Cytech level 2 or 3 is preferred, although specific training in all areas will be provided to the successful candidate.

Technical Customer Service Representative

At Fox Factory, we push the boundaries of innovation in high-performance suspension systems for bicycles, off-road vehicles, trucks, and more. Our mission is to inspire adventure enthusiasts worldwide by delivering exceptional products and customer experiences.

As a Technical Customer Service Representative on our Fox Factory UK Service Team, you will manage daily interactions with Fox Factory customers, providing technical assistance, warranty support, and factory service solutions. Your role will be key to enhancing the efficiency and profitability of the department’s service processes.

Candidates will possess the following attributes. Passionate about mountain biking and outdoor activities. Focused on delivering outstanding customer service. Highly organized, detail-oriented, and adept at time management.

The BikeBiz jobs board helped fill more than 720 positions in 2023, and listings are still on the rise. Here’s our latest top five…

Retail Workshop Manager

Elswood Cycleworks is a small service driven independent workshop and P&A store with a well-established customer base on the busy lower Richmond Road in Putney. Established 10 years ago after the closure of the long-standing W.F Holdsworth. The owner is looking for a proactive workshop manager to take over some of the duties of running the customer facing workshop.

You will need either the relevant Cytech or equivalent qualifications or demonstrable mechanical experience.

Duties will include overseeing the smooth running of the retail facing workshop. To ensure customer communication is maintained to the highest possible level. To identify and improve ways of working with the aim of making the repair and service process as efficient and profitable as possible. To maintain the retail workshop space to current high standards.

The owner is looking to build a team capable of running the business independently over the coming years, with salaries and bonus to suit.

Bicycle Technician/Retail Assistant

Specialized Concept Store Ruislip requires an experienced bicycle retailer to work full time in our increasingly successful store, where the atmosphere is friendly, fun and professional.

The successful applicant will be required to answer any customers technical questions and general shop duties as required including assembling, and selling quality branded mountain, road, leisure and children’s bicycles.

Applicants would ideally have the following skills and experience. Bike enthusiasts familiar with the Specialized brand. Cytech certificated or equivalent. Experienced with sales. Good communicators. Tidy and organised. Self-motivated team players In-depth product and service specific training is provided.

Manager

We are thrilled to announce the Leisure Lakes family of bike shops will soon have a new store serving the people of Southampton

We are looking for someone to join our soon to be opened store in Southampton as Store Manager. The right candidate will train a team who  provide exceptional customer service and promote Leisurelakesbikes.com.

Situated within the Go Outdoors store Leisurelakesbikes.com will now be supplying cycling enthusiasts in Southampton and the surrounding areas with the very best brands available in the UK today.

Applicants  will want to get involved with the local cycling community and embrace their role within the family of bike shops that make up Leisurelakesbikes.com.

he role is for a store  manager, a great opportunity to develop retail leadership skills and experience.  Our managers take on additional responsibilities and want greater involvement in commercial decision making.

You will be required to work on the busy shop floor answering customers’ questions and undertake general shop duties as well as managerial responsibilities. These include operating our workshop diary, EPOS till system, stock taking and speaking with manufacturers/suppliers.

Marketing Manager

We are looking for someone who is confident and social to help lead an already strong and resourceful team to build and promote in a creative and fun manner.

The primary aim of this role is to plan and implement a direction for the marketing team with strategic input from the Commercial Director. This will be realised through creating and distributing brand building and commercial supporting material through multiple channels to grow awareness and sales.

Now in our 20th year of business, Saddleback is a family-owned cycling distribution business with around 60 employees. We are proud to have leading names such as Abbey Tools, Cannondale, Castelli, Chris King, ENVE, Feedback Sports, Focus, Rudy Project, Sidi, Silca, Sportful, Stages, TrickStuff, Troy Lee Designs and Wolf Tooth within our portfolio of the world’s premier road and MTB brands.

You’ll be joining a company full of real cycling enthusiasts at our premises in Yate, 10 miles northeast of Bristol / 15 miles northwest of Bath. We have a friendly, relaxed office atmosphere a little away from the hubbub of central Bristol with plenty of great lunchtime rides on our doorstep.

Graduate App & Software Developer

We are looking for a graduate with knowledge and experience in all aspects of modern software development, particularly the principles and practices related to iOS App Development, to join our small team based in Inverness. The ideal candidate will also have a broad understanding of other supporting technologies and tools used in the development stack including database management, user interface (UI) design, version control and software testing.

You’re keen to get stuck into an exciting role that will challenge and develop your skills in a supportive and dynamic working environment where you will have the chance to make your mark.

You’re reliable, curious, innovative, keen to solve problems, and looking for a challenge.

Working in close partnership with our senior Android and database developers, you will help to develop the iOS version of the app, as well as user interfaces in the software platform.

You will use your knowledge and skills in app development to help deliver the objectives for the app and software platform, ensuring consistently high quality of work at all times.

The BikeBiz jobs board helped fill more than 720 positions in 2023, and listings are still on the rise. Here’s our latest top five…

Senior Salesperson- full-time – Giant St Albans

We are looking for a full-time sales person to work in our Giant St Albans store. Maybe you have been cutting your teeth at Halfords, Evans, Balfe’s or an IBD? Or perhaps you are a cyclist who has the interest and customer service skills to change career and work in the bike industry? If so, are you looking to work in a small, well organised and friendly bike company?

We are looking for a mature, outgoing and cheerful person to help and sell to customers as they enter the store and shop from our showroom. You will also help and support the store manager, workshop staff, and even become our bike fitter. You will be completely immersed in the day to day demands of a busy cycle retailer, bike fitting studio and professional workshop.

For the right candidate there are even opportunities to progress your skills to build display bikes, become a service mechanic, and learn Bike Fitting skills. In addition, this is a keyholding role for the right candidate.

UK/European Sales Lead 

Join our mission to inspire the next generation of mountain bikers. As the UK/European Sales Lead, you will spearhead growth and success across our established markets in the UK and Europe. This senior role focuses on retail sales, team leadership, and market expansion, requiring strategic acumen, robust leadership skills, and a passion for nurturing relationships. Reporting to the Global Sales Lead or General Manager, you will play a critical role in aligning with our global objectives and mission.

This remote position, based within the UK or Europe, offers the flexibility to work independently while maintaining a vital connection with our global team. As the role develops, opportunities will include scaling operations, establishing a regional team, and potentially setting up a regional hub to support long-term growth.

Key Responsibilities for this role will include sales strategy and performance management, team leadership and development, relationship management, brand representation, market intelligence, operational excellence, marketing and events and team development.

Southern MTB Sales Representative

As our MTB Sales Representative you’ll be expected to bring your own performance to the tasks below.

To manage, sell to, develop and service the account base in the specific geographical area of Southern England and Wales. Provide information, support materials, present and sell FOX products to each of the designated accounts.

Your duties and responsibilities would include, optimizing sales and service to FOX MTB accounts through relentless outbound selling. Maximize sales of all FOX products with a persistent pursuit to achieving sales goals with assigned geographies. Be accountable for selling to the account base through “Pre Book” and “At-Once” business via customer visits, email and phone. Contact accounts to drive revenue and adoption of current selling campaigns. Establish and maintain timely, consistent, responsive external and internal relationships. Keep your manager informed on opportunities, problems, and support needed as well as work with the manager to resolve issues. Develop sales knowledge via communication with Accounts, Product Teams and Sales Management. Learn and stay current on product and product trend changes within all divisions at FOX and identify product opportunities for accounts based on inventory and regional needs. Increase sell-in and sell-through by working to prepare, plan and deliver a clear comprehensive merchandising presentation on a seasonal basis. Actively participate in sales meetings and give feedback to the UK Country Manager.

Agent for Midlands and Mid and South Wales

A rare opportunity to represent one of the world’s most iconic cycling brands, Santini.

Santini is a brand with enormous cycling heritage. The instantly recognisable SMS logo has been seen on the shoulders of champions since 1965.  Apparel partners to Tour de France, Paris Roubaix and Vuelta . Suppliers of the official UCI kit as worn by World Champions in every discipline of the sport. Seen in the Pro Tour peloton on high profile teams such as Lidl TREK. Proudly made in Italy quality, manufacturing performance cycling, triathlon and running kit from our Bergamo factory.

We’re looking for a motivated and passionate individual to sell both our growing Inline Fashion ranges and support our Custom business. Bringing energy, expertise, and commitment to the role. Tell us why you’re the perfect fit and the unique attributes you’ll bring to our team.

Field Operations & Business Development Manager

Domex Bikes bring comprehensive bike services directly to our customers. Our fully equipped mobile workshops and expert mechanics carry out bike maintenance, service and repair for our customers whether at home, work or roadside supported by our back office customer service team. We are part of the Domex Appliance Services family, a business that has helped over 1 million customers with their appliance repairs, delivering an award-winning and industry-leading service since 2003.

Domex Bikes is seeking a driven and self-motivated Operations & Business Development  Manager with a technical background and bike industry experience to lead this exciting  venture.

Key responsibilities for the role include, field operations, team leadership, business development, marketing and branding, customer service and financial management. 

Do you want to post your roles on our jobs board?

If you are interested in getting your vacancies uploaded to our website. Then please email our Head of Sales Richard Setters on richard.setters@biz-media.co.uk

The BikeBiz jobs board helped fill more than 720 positions in 2023, and listings are still on the rise. Here’s our latest top five…

Business Development Manager – McCAMS

CAMS is the UK’s leading cycling accident management company. We’ve helped countless cyclists get back on two wheels following non-fault accidents. Our tailored service ensures cyclists’ needs are met promptly, covering many costs associated with non-fault collisions upfront. This is a unique offering in the cycling industry.

As a Business Development Manager at CAMS, you’ll play a crucial role in driving our business forward by developing new relationships and maintaining existing ones. Your focus will be on engaging with cycle retailers, industry brands, and professionals to raise awareness and grow our business.

This is a field-based sales role, equipped with a company car and bicycle, allowing you to visit potential clients and partners. You’ll be the face of CAMS in the region, helping local bike shops deliver our unique 5-star service to their customers and ensuring cyclists receive the support they need after an accident. This role offers significant job satisfaction, knowing you’re helping cyclists access the justice they deserve.

Sales Account Manager – Madison

A Rare Opportunity to Join an Award-Winning Cycle Parts and Accessories Sales Team. Madison is the UK’s leading distributor of bicycle parts and accessories, proudly representing globally recognised category leading products and brands across a dynamic portfolio. We are seeking a Sales Account Manager to join our dedicated team of 10, managing an established territory of specialist bicycle retailers.

Develop and maintain long-term partnerships with independent specialist retailers in your territory, founded on trust, integrity, and exceptional customer support. Introduce new brands and products, expanding sales in an already established territory with both new and existing businesses. Work closely with our brand, our marketing and our retail support teams to ensure optimal brand presence and placement in stores.

We’re looking for a motivated and passionate individual who can bring energy, expertise, and commitment to the role. Tell us why you’re the perfect fit and the unique attributes you’ll bring to our team. Proven experience in sales is important, whether within or outside the cycling industry. A passion for bicycles and cycling is essential.

UK Service Technician – YT Industries

The YT Service Technician’s mission is to elevate the customer experience to exceptional standards by managing and optimising workshop service operations. This role will take full ownership of YT’s new Click and-Collect Service, ensuring that every bike is built to deliver peak performance and long-term reliability. By consistently delivering quality craftsmanship and service excellence, the YT Service Technician will play a critical role in establishing the YT UK Workshop as one of the top five bicycle workshops in the UK.

Some of the objectives for the include the following. Collaborate in building a world-class reputation for the YT UK Workshop by delivering excellence in service quality and customer satisfaction. Refine and implement the Click-and-Collect Service, ensuring bikes are meticulously prepared and ready for collection, delighting customers with a seamless experience. Drive an increase in service jobs while maintaining quality and ensuring a maximum 10-working-day turnaround time, barring stock issues or unique customer requirements.

In-depth knowledge of everything related to MTB and E-MTB, MTB specific components, technologies and development. Five years minimum of industry experience in a mechanical role. Qualified to Cytech level 2 is preferred, although specific training in all areas will be provided to the successful candidate.

Customer and Sales Support – Silverfish UK

Do you live and breathe bikes? Love helping people? Got a talent for making things happen? Join us as the friendly force behind the scenes, connecting cyclists with the freshest gear through our trusted dealer network.

You’ll be: the hero answering questions, solving problems, and keeping customers smiling, a superstar at processing orders and making things run smoother than a well-lubed chain, the in-house mechanic that keeps our sales team rolling smoothly. If you’re all about cycling, thrive on challenges, and love making a difference, we want YOU on our team. Let’s ride!

Established in 1999, with a select handful of progressive Canadian bike brands, Silverfish has created a unique space in the distribution market focusing on premium mountain bike and crossover brands and offering a unique brand partnership experience. Currently operating across the UK, Ireland and several European territories, the brand portfolio includes iconic and innovative names such as Yeti Cycles, NORCO, Transition, FOX, 100%, Race Face, Michelin, SDG, Marzocchi, CushCore, Peaty’s, Easton, Birzman, Burgtec and Skratch Labs.

Market Developer South – Specialized

Are you ready to combine your passion for an active lifestyle with a meaningful and multifaceted career in the sports? If so, becoming part of the Specialized team could be the best decision you make. A highly driven individual with a proven track record of representing a premium brand. You will use your people skills and ability to build lasting relationships to become the ultimate Brand ambassador.

Bringing passion, energy, and a high degree of organisation you will work seamlessly with aligned retail partners and brand owned retail experience stores, imparting expert knowledge, expertise and rider focused experiences. By elevating the rider purchase experience, you will provide solutions to drive high levels of sell through sales, across all Specialized’s key categories.

Interacting closely with Riders and Store teams will place you in an ideal position to spot rider trends, competitor activity and a whole host of learnings to provide timely and valuable feedback. Your ability to adapt immediately will underpin your performance and connection. If you are an awesome communicator and can bring energy, a track record of achieving and exceeding sales and experience goals, then you could be the person we are looking for.

The BikeBiz jobs board helped fill more than 720 positions in 2023, and listings are still on the rise. Here’s our latest top five…

Graphic Designer & Content Creator – Wheelbase

Wheelbase is one of the UK’s leading retailers for premium bicycles, with over 30 years of experience in the industry. Based in the beautiful Lake District National Park we specialise in selling road, mountain, gravel, family, and electric bicycles and equipment.

Our mission is to provide the highest-quality bikes with exceptional customer service, and we’ve built a strong reputation for both in-store and online. With three large stores across the North of England and an expanding eCommerce division, we continue to grow and evolve, offering an expansive range of bicycles, parts, clothing, and accessories to cycling enthusiasts across the UK.

We are looking for a passionate Graphic Designer & Content Creator to join our marketing team and bring the Wheelbase brand to life across a variety of platforms. If you are someone who understands the premium cycling market sector and has the skills for creating stunning visuals and engaging content, then we want to hear from you. You will be responsible for producing high-quality graphics, creating content for social media and our website, and contributing to marketing campaigns that inspire our community of cyclists.

Sales Consultant – 99 Bikes

In late 2022 99 Bikes acquired Hargroves Cycles, a long running family owned UK Business. 99 Bikes UK is owned by the Pedal Group, a group based in Australia comprising over 70+ bicycle retail shops and a wholesale business based in Australia and NZ. Our vision is to be “The World’s Most Approachable Bike Shops”. Our shop teams are filled with driven consultants on the sales floor and skilled mechanics in the workshop.

We find the outcomes that our customers want and reward our people for doing this. Our main support office is based in Southampton. The scale of the business creates a huge amount of opportunity for our people as we promote from within as much as possible – like the employee who started out as a Bike Builder in a shop and worked his way up to become a General Manager. We are looking for future leaders who can grow their careers with us at 99 Bikes and Pedal Group.

We are looking to employ high-achieving consultants who are motivated to provide one on one service to our customers and become successful at sales. You don’t need to know everything about bikes as we offer complete on the job training and support. Each team has regular meeting rhythms, plus individual 1on1 coaching and development. Tiered financial upfront payments and rewards based on achievement, efficiency, quality, upskilling knowledge and team work. Be a part of a team running a successful business and everything that comes with that

Marketing Executive – Alpkit

At our purest, Alpkit is a group of people coming to work each day to share our love of the outdoors. We set about building Alpkit as a business that we ourselves would want to work for: a vibrant, sustainable brand for multi-sport adventure enthusiasts. Right now, we’re looking for a Marketing Executive to help amplify our voice, engage our community, and support our network of ambassadors. If you’re passionate about the outdoors, have a knack for community and relationship-building, and know your way around a social post or two, you might be just the person we need!

As our Marketing Executive, you’ll be responsible for managing day-to-day marketing activity (including social media channels), working closely with the Marketing Manager and wider Marketing team to help execute and develop campaign plans, alongside nurturing relationships with our ambassador network across the Alpkit and Sonder brand. You’ll help to share stories, support ambassadors with their latest and greatest projects, and work closely with the marketing team to spread the word about all things Alpkit.

From coordinating with press and influencers to organising events, you’ll play a vital role in building an engaged community around our brand. This role is all about connection, creativity, and bringing our brand to life across platforms and through real-world adventures.

Mechanic – Rides On Air

Rides On Air has a new opening for a mechanic at our store in Wallingford as part of our enthusiastic team. We are a local family run store offering a friendly environment and a place to help grow our employee’s skill sets.

Responsibilities include service and repair work to customer bikes, preparation of new bikes, maintaining a tidy workspace, and maintaining our commitment to our customer service level.

We are ideally looking for someone who has had previous workshop experience, but training is available for someone looking for a new challenge. Cytech training is preferable but isn’t essential.

Sales/Workshop – Team Cycles

Sales/Workshop positions available at our new Kielder Bike Hire Centre at Kielder Forest. If you’re enthusiastic about bikes and great customer service, we want to hear from you. Apply today. The ideal candidate will be responsible for delivering outstanding customer service, assisting customers hiring bikes. Performing a range of bike maintenance and repair tasks too look after our hire fleet.

As part of the role, you will: greet and assist customers with their bike hire needs, provide expert advice on bike selection, components, and accessories, maintain up-to-date knowledge of the latest bike models and industry trends, handle sales transactions accurately and efficiently, and ensure the showroom is clean, organised, and visually appealing.

You will also perform bike maintenance/repairs / services to our hire fleet and customer repairs, diagnose and troubleshoot mechanical issues, assemble new bikes and conduct pre-delivery inspections, and ensure all work is completed in a timely manner, meeting customer expectations.

The BikeBiz jobs board helped fill more than 720 positions in 2023, and listings are still on the rise. Here’s our latest top five…

Area Sales Manager South East – Extra UK

Extra UK, a leading parts and accessories distributor of brands such as Topeak, fi’zi:k, MET, Ergon, CLIF Bar, crankbrothers, Pirelli and more, are seeking to grow our team and recruit an additional Area Sales Manager. You will report to the Head of Sales and should be suitably located to efficiently service the territory in the South East of the UK.

Your existing skills will ideally have been developed within the cycle industry and include: The ability to create and develop relationships with customers, an innovative, self-starting and creative approach to work, the ability to identify opportunities and go after them, effective sales and presentation skills, strong commercial acumen, personal drive and ambition, and a passion for cycling and our industry.

The successful candidate will have the responsibility to: achieve sales targets and objectives within a given territory, attain distribution targets by customer, product and / or brand, realise and fulfil opportunities, acquire and maintain a thorough working knowledge of the product ranges, gain an understanding of competitive product and use it to your advantage, and plan the call cycle of the area in the most effective manner.

Editor – BikeBiz

As Editor, you will be responsible for overseeing and producing industry-leading news stories for the BikeBiz and MicromobilityBiz websites while contributing high-quality features for the BikeBiz monthly trade magazine. Reporting to the Media Director, you will possess excellent organisational and leadership skills, with the ability to work independently and oversee agenda-setting feature ideas and articles, as well as represent the brand at the various trade events the team attends.

You will play an integral role in maintaining the quality and reliability of content across BikeBiz’s digital and print platforms, with a sound knowledge of the importance of social media in today’s landscape. You will be required to commission, write, and edit content for print and online, so a keen eye for detail and fact-checking is a must. We are looking for a creative thinker with the ability to adapt to the evolving world in which the media finds itself.

A journalism degree or NCTJ qualification is a must. Leadership experience preferred. Prior knowledge of the cycling industry is not essential, but a general interest in bikes is preferable. An aptitude for social media strategy is key, as is some experience with InDesign.

Senior Bicycle Restoration Specialist – Bells Bespoke

At Bells Bespoke, we are the UK’s leading specialists in bicycle restoration and custom modifications. Every bike we work on is treated with the utmost care, precision, and passion. Our new workshop in South London is a hub of creativity, where our team of artisans collaborate with clients to deliver the project – whether it’s a high-end restoration or a bespoke build.

We’re a team of people who have devoted our lives to this craft, and we’re looking for someone who shares the same level of dedication and passion to join us.

The Role: We’re seeking a highly skilled Bicycle Mechanic / Technician to become a vital part of our talented team. In this role, you’ll be responsible for working on complex, multi-stage restorations and custom builds, ensuring the highest levels of craftsmanship and quality.

Camping & Equipment Merchandiser – Alpkit

Alpkit is looking for a Camping & Equipment Merchandiser to join our team! This is your chance to make a real impact at a dynamic, direct-to-consumer retailer that’s dedicated to getting people outside with quality, affordable, and sustainable gear. We’re all about community, and we believe that enjoying the outdoors should be within everyone’s reach. We’re not your average outdoor brand. We’re an energetic team with a shared mission to inspire adventure, offering gear that’s both top-notch and environmentally friendly.

As our Camping & Equipment Merchandiser, you’ll help shape the product range to match the needs and dreams of our customers. From planning and implementing merchandising strategies to working closely with cross-functional teams, your role will be central to our product success.

You’ll dive into data analysis, manage inventory, keep our product lines fresh, and drive sales—all while aligning with our brand values and sustainability goals. This role is perfect for someone who loves a challenge and thrives in a hands-on, fast-paced environment.

Mechanic / Workshop Technician – Canyon UK

Become part of the Canyon Crew and work at the heart of cycling. Here you will find jobs as exciting and varied as our bikes. Immerse yourself in an open and international culture of values ​​in which passion and team spirit are lived. Together we celebrate open cooperation – in cycling, at work, in life. Ready to ride with us?

This is no ordinary Service position. Providing great customer service is the most important part of our plans to grow the Canyon brand in the UK and our Technical Service team are the point of contact for Canyon service, repair and warranty consumers. Based in our Surrey Service Centre this role will primarily undertake Technical and Mechanical service along with warranty work across the whole model range of Canyon bicycles.

We’re looking for someone outstanding and exceptional in everything they do with the following skills and experience: Great knowledge of bikes and current trends of riding. It is vital that you’re passionate about bikes and have a desire to demonstrate this through the standard of your work. a proactive attitude with a work ethic that is unmatched. You will have a friendly, helpful and efficient manner and can use this to provide industry leading Technical Service to every Canyon consumer. Previous workshop experience is essential. Cytech qualifications are a must.

The BikeBiz jobs board helped fill more than 720 positions in 2023, and listings are still on the rise. Here’s our latest top five…

Head Mechanic – Mud Dock Cycleworks

Mud Dock is an iconic bike shop and café in the centre of Bristol. It’s set over two floors of the old harbourside building we refurbished back in the 1990s, with a bespoke workshop and large outdoor terrace added in 2006. Our love of bikes and food – together with the support of amazing staff and loyal customers – has helped us keep up with the newest cycling and restaurant trends. In 2024, we are proud to celebrate our 30th anniversary.

We are currently recruiting for a Head Mechanic to join our bike shop. This is a unique opportunity as Mud Dock typically runs a very low staff turnover, as we like to stick around. As well as keeping your team engaged and motivated, you will need to embrace a real passion and understanding of cycling along with trends and new tech. You maintain the efficient and effective operational day-to-day running of the workshop as well as leading your team from the front.

The role requires somebody with a Cytec Level 2 qualification or equivalent work experience and the ability to work around complex problems on a range of different bikes, importantly Bromptons and Electric bikes. The candidate should also be able display in-depth product knowledge and the ability to advise customers.

Cycle Technician / Retailer – Cycle Heaven Ltd

Cycle Heaven is one of the North’s largest cycle retailers. The successful candidate will work at all three of our stores: our HQ, an exceptional large flagship store with a lively cafe; Cycle Heaven at the (York railway) Station, and also in our neighbourhood workshop – CH at the Angel. We are a lively business full of hard-working people who pride themselves on high standards of customer service and dedication to cycling advocacy.

Duties include: the assembly of new cycles including e-bikes, repairs to a diverse range of cycles, serving customers as we operate an open workshop, and occasional retail duties. We also deliver basic maintenance tuition to our customers. The successful candidate would have the confidence and aptitude to help develop this programme further.

We are looking for a team player who is passionate about cycling; a person of sterling character with a demonstrable mechanical aptitude and competence, plus a familiarity with all the systems on modern bicycles. A clean driving licence would also be very useful.

Customer Service Agent – YT Industries

We’re excited to offer an outstanding opportunity for a motivated Customer Service Agent to join our YT UK team. Based primarily at our Guildford office (The YT Mill) with the flexibility to work remotely up to two days per week, this role is key in representing the YT brand and ensuring our customers have an exceptional experience.

As a Customer Service Agent, you will be the voice of YT for our UK market, embodying our brand values through warm, professional interactions and proactive support. Your mission is to create a seamless, positive experience by handling inquiries and assisting customers with a focus on quality, efficiency, and genuine enthusiasm.

Objectives of the role include: improve customer satisfaction on a point scale, close between 30 – 60 email cases per day (dependant of type & current season), serve our English-speaking customers across the UK & Europe, representing YT at trade and consumer events at least 3 times a year, supporting sales of all YT products across our networks, developing strong working relationships with other employees, help grow the YT culture, and improve the customer experience within the UK and Europe.

Head Mechanic – The Hackney Peddler

Located in the heart of East London, The Hackney Peddler is your go-to independent bike shop specializing in bespoke custom bicycles crafted around classic steel frames. We have a passion for blending modern and vintage components to create unique rides tailored to our customers’ preferences.

At The Hackney Peddler, we offer a curated selection of fully refurbished and custom bikes, frames, parts, and accessories. Our workshop is very well tooled, allowing us to tackle any repair challenge – from high-performance carbon road bikes to salvaged treasures retrieved from the canal. We take pride in our craftsmanship and dedication to ensuring every bike that rolls through our doors receives the care and attention it deserves. Now, we’re on the lookout for a Head Mechanic to maintain the day-to-day operations of our bustling workshop.

As the Head Mechanic at The Hackney Peddler, you’ll be at the helm of our workshop, ensuring that every bike that comes through our doors receives expert care and attention. You’ll lead a team of skilled mechanics, oversee daily operations, and uphold our commitment to quality craftsmanship and customer satisfaction.

Retail Specialist (North) – Extra UK

Extra UK is one of the country’s leading distributors of cycling parts and accessories with an enviable portfolio of market leading brands. To meet the ever-changing requirements of the market while ensuring continued focus and growth, we are looking to recruit a Retail Specialist to represent the Fizik, Crankbrothers, Brooks and Selle Royal brands in the North of the UK.

Working closely with the Extra UK Brand Management team, Head of Brands and Area Sales Managers, the role of the Retail Specialist is to promote the Selle Royal Group brands to bicycle dealers and to represent the brands at shows and events. This is a field-based role and will require regular travel / time away from home. The successful applicants should be able to manage their time effectively and be able to work on their own initiative, while maintaining regular contact with the relevant staff at Extra UK and Selle Royal Group.

While full product training will be provided, retail knowledge of the bicycle market as well as enthusiasm and understanding of all types of riding (Road, MTB, Gravel and Urban) are necessary to excel in this role. Applicants must also hold a full UK driving license.

The BikeBiz jobs board helped fill more than 720 positions in 2023, and listings are still on the rise. Here’s our latest top five…

Sales/Workshop – Team Cycles

Sales/Workshop positions available at our new Kielder Bike Hire Centre at Kielder Forest. If you’re enthusiastic about bikes and great customer service, we want to hear from you. Apply today. The ideal candidate will be responsible for delivering outstanding customer service, assisting customers hiring bikes. Performing a range of bike maintenance and repair tasks too look after our hire fleet.

As part of the role, you will: greet and assist customers with their bike hire needs, provide expert advice on bike selection, components, and accessories, maintain up-to-date knowledge of the latest bike models and industry trends, handle sales transactions accurately and efficiently, and ensure the showroom is clean, organised, and visually appealing.

You will also perform bike maintenance/repairs / services to our hire fleet and customer repairs, diagnose and troubleshoot mechanical issues, assemble new bikes and conduct pre-delivery inspections, and ensure all work is completed in a timely manner, meeting customer expectations.

Cycle Mechanic – GC Bike Repairs

GC Bike Repairs is the South Costs fastest growing cycle repair and servicing business. Due to continued expansion we are now looking for cycle mechanics in the Portsmouth area. We work directly with consumers and their bikes as well as managing a portfolio of b2b contract work and you will be expected to work between the two.

Your key responsibilities will include: bicycle repairs and maintenance, diagnose and troubleshoot issues with bicycles, perform routine maintenance tasks, such as adjusting gears, brakes, and tire pressure, repair or replace damaged or worn-out parts, including chains, pedals, and spokes, and ensure that all repairs meet safety standards.

As a Cycle Mechanic, you will also be expected to deliver: customer service, inventory management, documentation, quality assurance. Previous experience as a bicycle mechanic is often preferred, with the ideal candidate being proficient in bicycle mechanics and repair techniques, and having a familiarity with a variety of bicycle types, including road bikes, mountain bikes, and hybrid bikes.

Manager – The Charity Bike Shop (CFC Retail)

At first glance our Charity Bike Shops are like any other, as you might expect we offer bikes, workshop services, new parts and accessories, the difference being is that all the bikes we sell have been donated by the public, we refurbish them and once sold the proceeds go towards to helping kids with cancer through our own charity, Cyclists Fighting Cancer (CFC).

Based at our extensive new premises in Canada Water, we are looking for a cycle industry professional with an interest in sustainability and the social value of bikes to join the team. Ideally the successful candidate will have experience in the cycle trade, both on the shop floor and in the workshop, sales, and mechanically experienced to a standard where you are able to supervise others.

After initial training you will be expected to oversee all aspects of the shop function, including using our software system which controls the orderbook, workshop calendar and epos. Good communication at all levels with colleagues, volunteers, our other branches, and CFC charity staff are of course essential. Your working week will consist of five full days. Going forward, success will be shown by your ability to manage the team, the development, the recruitment, and the ongoing training our amazing volunteer workforce.

Marketing Manager – ZyroFisher

As experts in multi-sports distribution, ZyroFisher provides cycling and outdoor market expertise and improved efficiency within the value chain to benefit our brands, customers, and consumers. This is the philosophy that guides how we do business every day, driven by innovative market strategies and outstanding customer support. The cycling and outdoor markets are bursting with impressive brands and new service developments and ZyroFisher are really fortunate to be right at the centre of this journey.

Reporting to the Senior Marketing Manager, the job holder is responsible for delivering the ZyroFisher consumer marketing plan. With an unparalleled portfolio of market leading cycling brands, there will be numerous projects in progress at any one time.

The job holder is responsible for coordinating business requests for marketing support, creating, developing and documenting the plans for each approved project in conjunction with the marketing team, monitoring progress and evaluating the utilisation of both internal and external resources.

Retail Support – Giant UK

Working for a world leading, global bicycle brand, the role will involve working closely with your partnered Retail Sales Manager and the retailers in their dedicated area. You will be responsible for providing an industry leading service to Giant’s loyal and passionate retail network offering every aspect of support, including dealing with warranty claims, processing sales orders, and dealing with Click & Collect and stock consignment for our franchise stores.

The successful candidate will be a highly organised and motivated individual, ideally with previous administrative and customer service experience with the ability to work in a time-critical, and on occasion, pressured environment. You will be very task-focused with excellent attention to detail, a friendly and helpful telephone manner, and a can-do attitude towards all our retailer’s needs.

Working in a small team, you will be a team player who is a confident communicator both verbally and written with a natural ability to build rapport easily with our valued retailers. You will be able to manage a varied and busy workload whilst showing a willingness to learn additional skills outside of the role. You must possess an excellent understanding of MS Excel and Outlook. Knowledge of bikes, componentry, rider accessories and technical knowledge would be extremely advantageous.

The BikeBiz jobs board helped fill more than 720 positions in 2023, and listings are still on the rise. Here’s our latest top five…

Cycles Workshop Trainer – Activate Learning

Activate Cycle Academy are the UK’s foremost training organisation for Cytech commercial and Apprenticeship based Cycle Mechanic Training. We are looking to recruit a Workshop Trainer for our Darlington based Cytech Cycle Mechanic Workshop in the NE of England.

Our Darlington Cytech Workshop is kitted out with the latest equipment and accommodates up to 8 learners per course, including Cytech Technical One, Two and Three training as well as Home Mechanic and other courses from the workshop.

We are looking for a self-motivated expert within the Cycle Industry that can deliver innovative training to our diverse group of learners. This is an exciting opportunity for someone who has vast amount of experience/knowledge within the cycle industry and enjoys mentoring others that shares the same passion for bikes.

Senior Marketing Manager – ZyroFisher

As experts in multi-sports distribution, ZyroFisher provides cycling and outdoor market expertise and improved efficiency within the value chain to benefit our brands, customers, and consumers. This is the philosophy that guides how we do business every day, driven by innovative market strategies and outstanding customer support.

The cycling and outdoor markets are bursting with impressive brands and new service developments and ZyroFisher are really fortunate to be right at the centre of this journey. Reporting directly to the Chief Commercial Officer, The Senior Marketing Manager is responsible for the effective day to day management of the Marketing Team within the UK and ROI markets.

The purpose of the role is to plan and implement industry leading and commercially effective consumer and retail marketing activities, ensuring that the Company’s brands and products are in demand in the market, enabling the company to meet its growth and profitability targets. This is a fantastic opportunity which will suit an ambitious individual who is keen to learn and challenge best practice with new ways of thinking.

Store Manager – Pinarello

The Pinarello Store on Regents Street, London, is the leading flagship store for Pinarello in the UK & globally. During 2025 the store will go through an exciting period of change, of which this person will be an integral part.

The role of the Store Manager is to manage the store and lead a team, providing an excellent standard of customer service. In addition, this role would require not just managerial experience but also a passion and dedication for the Pinarello brand. You will be responsible for delivering Pinarello’s values to a global audience of clients and fans.

You will be accountable for all aspects of the store; revenue, inventory, purchasing and effectively maintaining an EPOS system. You will serve customers showing high standards of customer care at all times, providing a helpful and friendly service, in order to maximise sales and profit. You will lead a team of three people, with the ability to communicate well with customers and management and demonstrate a passion for the brand. Ideally you will have experience in a store management role, preferably within the bicycle industry.

Customer Service Administrator – Chicken CycleKit

At Chicken CycleKit we continue to grow and 100 plus years on, we are still leading the market in all two-wheeled solutions from novice cyclist to professional racer. As we increase and develop our portfolio of world-renowned brands, we are creating a company that is forward-thinking, agile, passionate and focused on providing the best customer service and selling a wide-ranging portfolio of premium cycles and accessories.

Due to further expansion of the company, we are looking for an additional Customer Service Administrator. The successful candidate will be a result focused individual with great attention to detail. The role is all about providing an excellent customer experience, maintaining and reviewing existing relationships in an ever-shifting marketplace.

This role also provides a great understanding of the business and the opportunity to progress into more specialist roles of the business over time is likely. A background in the cycle or fitness industry would be a distinct advantage but not essential.

Clothing Merchandiser – Alpkit

Are you passionate about delivering high-quality products and creating seamless customer experiences? At Alpkit, we’re seeking a Clothing Merchandiser to join our team and help drive our product strategy. You’ll be at the heart of ensuring our customers have access to the best outdoor gear, whether they’re seasoned adventurers or just getting started.

Alpkit is dedicated to making the outdoors accessible to all. We offer sustainably produced, high-performance gear at affordable prices, and our mission is to inspire more people to engage in outdoor activities. As part of the merchandising team, you’ll play a pivotal role in delivering this mission by ensuring our product selection reflects the needs of our community.

Joining Alpkit means being part of a team that’s passionate about the outdoors and dedicated to making a positive impact. We offer a supportive and flexible working environment, with a focus on sustainability and community. If you’re looking to take on a new challenge with a brand that values both its people and the planet, we’d love to hear from you.

The BikeBiz jobs board helped fill more than 720 positions in 2023, and listings are still on the rise. Here’s our latest top five…

Customer Advisor – Wattbike

Wattbike is an exciting brand with a big future, used by the biggest sports teams and athletes across the Premier League, NFL, national rugby teams and more, as well as thousands of everyday athletes at home. They all have one common goal: to improve their health and fitness progression. We’re looking for a Customer Service & Operations Advisor to join our busy Customer Services team as we embark on the next stage of our growth.

As an Advisor, you’d be part of a small team responsible for the front line contact directly to our individual customers, providing world-class service through sales support and ensuring the customer has an expert point of contact specific to their needs.

Our HQ is based in Wilford near West Bridgford in Nottingham and there is a 3/2 day per week office/home hybrid working expectation so applicants must bear that in mind when applying.

Retail Specialist (North) – Extra UK

Extra UK is one of the country’s leading distributors of cycling parts and accessories with an enviable portfolio of market leading brands. To meet the ever-changing requirements of the market while ensuring continued focus and growth, we are looking to recruit a Retail Specialist to represent the Fizik, Crankbrothers, Brooks and Selle Royal brands in the North of the UK.

Working closely with the Extra UK Brand Management team, Head of Brands and Area Sales Managers, the role of the Retail Specialist is to promote the Selle Royal Group brands to bicycle dealers and to represent the brands at shows and events.

This is a field-based role and will require regular travel / time away from home. The successful applicants should be able to manage their time effectively and be able to work on their own initiative, while maintaining regular contact with the relevant staff at Extra UK and Selle Royal Group. While full product training will be provided, retail knowledge of the bicycle market as well as enthusiasm and understanding of all types of riding (Road, MTB, Gravel and Urban) are necessary to excel in this role. Applicants must also hold a full UK driving license.

Bike Mechanic – Saddle Skedaddle

Reporting to our Chief Guide and Operations Manager and coordinating with freelance tour guides and local suppliers; this role is responsible for ensuring we provide an unforgettable experience for our UK holiday customers.

The successful candidate will deliver a high standard of bicycle servicing and repairs for a range of bike types including e-bikes, and contribute to the upkeep, cleanliness and organisation of the workshop and bike storage areas. The role also includes work with the local team to manage, source, maintain and repair other resources and equipment on site.

Responsibilities will also include: supervision of the site and its resources, upkeep of various equipment and resources when necessary – purchasing, repairs, maintenance, inventory, coordinating resources with operations team including use of the Resource Management System, contributing to the continuous improvement of internal systems, some coordinating between Penrith workshop and other mechanics/workshops across the UK, and promoting and contributing to Health and Safety and best practices in store, in UK offices and with guides.

Store Manager – Trek

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

As Store Manager, a lot of responsibility will rest on your shoulders. You’ll lead the charge in every aspect of your store’s day-to-day operations and plans for future success, and you’ll be the one person ultimately accountable for setting the standard for amazing customer experiences, top-notch employee performance, and budget-beating sales.

This is a job for someone who loves people, cares about making the world a better place, and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you. You’ll be a mentor, a leader, and an inspiration—and you’ll do it all while having a whole lot of fun. Your goal is to run not only a successful shop, but a shop that’s awesome for your community, your customers, and your employees. You will have the opportunity to change people’s lives.

Head Cycle Technician – The Electric Bike Shop

Whether it be for the weekday commute or weekend pursuits, our customers have very different preferences. What they all have in common is a genuine excitement when they’re presented with their cycling products & you are looked upon not just as a representative of The Electric Bike Shop, but a cycling know-it-all.

Your role as Head Cycle Technician is vital to maintaining our reputation for quality products and service that customers can rely on and trust. As Technician we want you to share our passion for cycling and help every customer to have everything they need to ‘enjoy the ride’. You’ll be comfortable both fixing bicycles and talking to customers.

The ideal person loves getting hands-on and is extremely process-driven – you must be able to complete repairs to an exceptional standard in a set amount of time.